Office Policy

 

I would like to offer you a warm welcome to my office. In order to ensure that your care receives the fullest attention, please read the following. If you have any questions or comments, please let me know at the beginning of each session.

 

After a patient’s initial visit, all visit sessions run approximately 30 minutes in length. Should I determine that extra time is required for your condition, you will be informed of any additional fees before session begins.

 

Please make payments at the end of each session. Payments should be made in full unless other arrangements are made with the office

 

As a courtesy to me and to my other patients, I ask that you be on time for every appointment.

 

I have a 48-hour cancellation policy. Charges will be rendered for any cancellation made less than two business day’s notice. For missed appointments, patients are responsible for payment in full.  I am, however, fully aware that personal emergencies occur from time to time, preventing you from keeping your appointment. If such a situation arises, you will not be held responsible for payment.

 

On occasion commuting problems may cause delays and prevent me from being on time for an appointment. If I am more than 30-minutes behind schedule and you can no longer wait, you will not be held responsible for payment. Though such delays are rare, I very much appreciate your understanding when and if they occur.

 

Thank you for your patronage and your cooperation and
again, welcome to my office.

 

Dr. Jiliang Liu